Terms and Conditions - Flat Clearance Battersea
Welcome to Flat Clearance Battersea. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Introduction
These Terms and Conditions govern your use of our flat clearance services in Battersea. By engaging our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Flat Clearance Battersea offers comprehensive clearance services, including but not limited to:
- Removal of household items
- Disposal of unwanted furniture and appliances
- Recycling and donation of salvageable items
- Cleaning and preparation of the property post-clearance
2.1 Service Availability
Our services are available to residents of Battersea and the surrounding areas. Availability may vary based on demand and scheduling.
3. Booking and Payment
To avail our services, you must:
- Contact us to schedule a clearance appointment
- Provide accurate information about the items to be cleared
- Ensure access to the property on the scheduled date
Payments must be made according to the agreed terms. We accept various payment methods, including credit cards and bank transfers.
3.1 Pricing
Prices are based on the volume and complexity of the clearance. A detailed quote will be provided before commencing work.
4. Client Responsibilities
Clients agree to:
- Ensure all items for clearance are accessible
- Disclose any hazardous materials or items requiring special handling
- Provide accurate contact information
4.1 Access to Property
Clients must provide necessary access to the property, including keys or codes, on the scheduled clearance date.
5. Removal and Disposal
We prioritize environmentally responsible disposal practices. Items eligible for recycling or donation will be handled accordingly.
5.1 Hazardous Materials
Clients must inform us of any hazardous materials present. We do not accept items such as asbestos, chemicals, or other dangerous substances.
6. Liability
Flat Clearance Battersea takes care in handling your belongings. However, we are not liable for:
- Pre-existing damage to items prior to clearance
- Loss of items not disclosed at the time of booking
- Delays caused by unforeseen circumstances
6.1 Insurance
We carry liability insurance to cover accidental damages during the clearance process. For high-value items, clients are encouraged to secure additional insurance.
7. Cancellation Policy
If you need to cancel or reschedule a clearance appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a fee.
7.1 Refunds
Refunds for cancelled services will be processed based on the timing and circumstances of the cancellation.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the clearance process will be used solely for service provision and will not be shared with third parties without your consent.
8.1 Data Security
We implement industry-standard security measures to safeguard your information from unauthorized access or breaches.
9. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Battersea.
9.1 Amendments
Flat Clearance Battersea reserves the right to update these Terms and Conditions. Clients will be notified of any significant changes.
10. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our control, including natural disasters, wars, or other unforeseen events.
10.1 Notification
In the event of a force majeure situation, we will notify clients as soon as possible and discuss alternative arrangements.
11. Intellectual Property
All content related to Flat Clearance Battersea, including logos, graphics, and written materials, are the property of our company and protected by copyright laws.
11.1 Usage Rights
Clients are granted a limited license to use our content for personal purposes. Any unauthorized use is prohibited.
12. Termination
We reserve the right to terminate services if clients breach these Terms and Conditions or engage in unlawful activities.
12.1 Consequences of Termination
Upon termination, any outstanding payments must be settled immediately, and services will cease.
13. Feedback and Complaints
Your feedback is valuable to us. If you have any complaints or suggestions, please communicate them through our designated channels. We strive to address and resolve issues promptly.
13.1 Resolution Process
Complaints will be reviewed, and a resolution will be provided within a reasonable timeframe, ensuring fairness and transparency.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining terms will continue to be valid and enforceable.
14.1 Invalid Provisions
Invalid provisions do not affect the validity of the remaining terms. Both parties agree to replace any invalid terms with valid ones that closely reflect the original intent.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Flat Clearance Battersea regarding the use of our services, superseding all prior agreements and understandings.